General responsibilities include:
- Respond to consumer and retailer related inquiries in a timely and efficient
- Manage and facilitate the placement of orders, tracking of shipments, warranty inquiries, billing questions, requests for information and recommendations from all levels of
- Provide exceptional customer relations to achieve growth and service level
- Serve as a product expert on the organization’s product offerings, services and
- Input and manage data in client base software and maintain account information as
- Compose and respond to emails demonstrating proper use of grammar and
- Work with assigned outside sales force (Independent Sales Representatives)
Knowledge, Skills and Abilities:
- Ability to work well in a small team oriented, call center
- Ability to up sell and promote all company
- Excellent communication skills with the ability to interact positively with co-workers, consumers and sales
- Excellent organizational
- Excellent attention to
- Innovative, strategic problem solver and results
- Ability to multi-task in a fast-paced
- Ability to maintain high energy and
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
Click Here to submit your resume for consideration