Credit and Collections Manager


  • Develops, directs, and administers credit collection programs, and operating procedures
  • Directs and supervises credit evaluations, cash applications, collections, and placement of accounts
  • Designs and implements processes to improve cash flow and reduce receivables
  • Oversees investigations of credit risk
  • Monitors and negotiates on the collections of all accounts; including but not limited to overdue accounts and preparing weekly status reports
    • Perform daily review of aging reports and work with delinquent accounts in order to obtain an optimal resolution
  • Supervise and oversee the daily functions of the Credit and Collections Team which includes but no limited to:
    • Collection calls
    • Daily credit hold reviews
    • Cash posting reviews
    • Credit balance reviews
  • Review and approve credit applications with significant accounts being reviewed and approved by Controller prior to activation
  • Perform consistent reviews of key account reconciliations (ex. Amazon, Dicks Sporting Goods, Walmart, etc.)
  • Conduct bi-weekly meetings with Controller in order to provide Credit and Collections departmental updates
  • Conduct bi-weekly meetings with Sales Manager


  • Bachelor’s Degree in Accounting or Finance or related field
  • Possess 3+ years of experience in performing and managing credit and collections
  • Strong understanding of state laws governing the collection of debt and the laws as mandated by the Fair Debt Collection Practices Act
  • Possess 1+ years of experience in billing and / or coding
  • Proficient with Microsoft Office
  • Excellent analytical skills and a strong eye for detail
  • Excellent verbal and written communication skills
  • Experience with NetSuite a plus

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